"Change is always a chance to improve"

As President of the STILL EMEA operating unit, he also shows great energy and ambition in his professional life. His region of Europe, the Middle East and Africa covers very different markets. Collectively, they have enormous potential but require very different solutions. "We are able to offer our customers products and services that clearly create added value because we cater exactly for their specific requirements," he says. "For this, we have to be adaptable. Change is always a new chance to improve."

"We not only offer premium industrial trucks, but we also see ourselves as a partner for our customers," he says. "In addition to the trucks business, we have continued to develop our range of services to include new solutions for our products in day-to-day operations and for optimising the logistics processes at our customer sites." The STILL engineers and system specialists are well qualified and receive training on all models of trucks and their applications, which means that they can provide individual support and advice to customers. But STILL not only provides regular and comprehensive training to its own specialists and salespeople. It also offers its customers training courses on subjects such as fleet management and automation at its brand-new workshop and training centre in Hamburg.

The ideal fit of Dematic and profitable growth

In the field of automation, STILL already offers product solutions with its iGo range. "With the addition of our sister brand Dematic, we are certainly living up to our motto 'first in intralogistics' and we can now offer the most comprehensive range of automation solutions on the market," says Puhl. The product ranges offered by the two brands complement each other perfectly. While STILL focuses on trucks, product services and business services, Dematic brings new expertise, particularly in the field of fully automated warehouse solutions.